The Battle for the AI Future Has Begun! It starts with Chatbots
Editorial: The Hidden Dangers of AI Chatbots for Vulnerable Individuals and Children
Part 3 of our Series on Chatbots
Primary Category: Artificial Intelligence
Author:
• Tim McGuinness, Ph.D. – Anthropologist, Scientist, Director of the Society of Citizens Against Relationship Scams Inc.
• Portion By the Center for Humane Technology
Part 1 :: Part 2
About This Article
The rapid, unregulated spread of AI chatbots, though promising for convenience and information access, presents significant risks, especially for vulnerable individuals and children.
Chatbots, lacking real empathy or the intuition to handle distress, can inadvertently worsen mental health issues or mislead impressionable young users with unfiltered information, blurring boundaries between human interaction and automated responses.
Without safeguards like age-appropriate content filters, mental health disclaimers, or privacy protections, these tools expose users to psychological harm and privacy breaches, often unchecked.
It’s critical for regulators and developers to impose protective measures that prioritize user safety, ensuring these technologies don’t exacerbate harm in society’s most vulnerable populations.
Editorial: The Hidden Dangers of AI Chatbots for Vulnerable Individuals and Children
Part 3 in our Series
The surge in AI-powered chatbots has introduced both promise and peril to our digital lives.
Although AI technology provides convenience and instant information, it has also slipped quietly into our everyday lives without proper regulation, raising profound concerns for vulnerable individuals and children who may be unwittingly affected by its unfiltered nature. As AI chatbots become more accessible and sophisticated, it is imperative to question the impact on mental health, psychological safety, and personal privacy, especially since these technologies have been widely deployed with inadequate safeguards.
NOTE: The SCARS Institute’s position is not against AI. We use AI tools daily to help us better support victimized and traumatized individual scam victims. However, we do not allow our AIs to be in direct contact with the public as we believe that these tools are only safe when used and controlled by professionals capable to recognizing when they go off the rails.
The Vulnerable
First and foremost, vulnerable individuals—those coping with mental health struggles, loneliness, or emotional distress—are particularly at risk. Chatbots are programmed to engage in “conversation,” simulating empathy and understanding, yet they lack true emotional awareness and the human intuition necessary to gauge distress. A person in crisis could misinterpret a chatbot’s neutral or mechanical response, feeling dismissed or misunderstood. The lack of real empathy could compound feelings of isolation and despair. Without safeguards, chatbots risk being more than ineffective; they could actively exacerbate a user’s mental health issues, offering a dangerous illusion of companionship or support.
The Children
Children are another highly susceptible group, growing up in a world where AI interaction is increasingly normalized. Chatbots may respond to children’s questions with inappropriate or inaccurate information, influencing young, impressionable minds with content that is, at best, poorly moderated and, at worst, harmful. Children do not always understand that they are interacting with a programmed system; they may even trust chatbots as reliable sources of information and guidance. This relationship risks blurring their understanding of technology versus human interaction and leaves them vulnerable to harmful misinformation. Additionally, privacy risks loom large: children’s personal information could be stored or misused, posing lifelong consequences.
The Alure
The allure of AI chatbots lies in their accessibility and responsiveness, but these traits also mean that they are often unmonitored and unregulated. Unlike traditional mental health or educational resources, which require extensive vetting and licensing, chatbots are distributed across apps and websites with minimal oversight. This ease of deployment has given developers a dangerous level of freedom in rolling out tools that interface directly with the public, often without clear disclaimers or guidance on limitations. In the rush to innovate, the lack of protective measures—such as crisis intervention protocols, child-appropriate content filtering, or clear privacy policies—leaves users exposed. This unbridled access to AI technology in such personal ways has serious implications for society’s most at-risk members.
The Damage
The damage inflicted by these unsupervised interactions is incalculable. Vulnerable users may suffer from an overreliance on chatbots, forgoing real human relationships or professional assistance. Children may develop a misguided understanding of personal privacy, trusting AI with sensitive information, or believing chatbots are unbiased authorities. The psychological cost of exposure to unreliable AI cannot be easily quantified, yet it is undoubtedly shaping the digital generation in subtle but significant ways. It is even leading to suicides encouraged by some chatbots.
Guardrails
It’s past time for regulators, developers, and society at large to acknowledge these risks and act. Chatbot platforms should be held accountable for the potential for very real psychological harm they may cause, especially to vulnerable users. Safeguards such as content filters, age restrictions, and mental health disclaimers are not merely beneficial—they are essential to protect those most at risk. Furthermore, chatbots should include clear guidance about the limits of AI empathy and understanding to prevent users from relying on them as a substitute for real human connection and support.
Review
While the benefits of AI chatbots are undeniable, their widespread, unregulated deployment has left vulnerable individuals and children open to potential harm. If we don’t act now, the psychological damage may well deepen, with an incalculable impact on the very fabric of human interaction and understanding. The time has come to prioritize the safety of our digital spaces and protect the mental well-being of all users, especially those least equipped to protect themselves.
A Framework for Incentivizing Responsible Artificial Intelligence Development and Use
By the Center for Humane Technology
Overview
Leading artificial intelligence (“AI”) companies agree that while powerful AI systems have the potential to greatly enhance human capabilities, these systems also introduce significant risks that can cause harm and therefore require federal regulation. Similarly, most Americans believe government should take action on AI issues as opposed to a “wait and see” approach.
A liability framework, designed to encourage and facilitate the responsible development and use of the riskiest AI systems, would provide certainty for companies and promote accountability to individual and business consumers. A law and economics approach requires that liability be placed primarily at the developer level, where the least cost to society is incurred. This proposed framework, therefore, builds upon historic models of regulation and accountability by:
- Adopting both a products liability- and a consumer products safety-type approach for “inherently dangerous AI,” inclusive of the most capable models and those deployed in high-risk use cases.
- Clarifying that inherently dangerous AI is, in fact, a product and that developers assume the role and responsibility of a product manufacturer, including liability for harms caused by unsafe product design or inadequate product warnings.
- Requiring reporting by both developers and deployers, including an “AI Data Sheet” to ensure that users and the public are aware of the risks of inherently dangerous AI systems.
- Providing for both a limited private right of action and government enforcement.
- Providing for limited protections for developers and deployers who uphold their risk management and reporting requirements, further protections for deployers using AI products within their terms of use, and exemptions for small business deployers. In order to realize AI’s full benefits and ensure U.S. international competitiveness, such protections are necessary to promote the safe development of AI.
See the full document PDF for the rest
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At the SCARS Institute, we invite you to do your own research on the topics we speak about and publish, Our team investigates the subject being discussed, especially when it comes to understanding the scam victims-survivors experience. You can do Google searches but in many cases, you will have to wade through scientific papers and studies. However, remember that biases and perspectives matter and influence the outcome. Regardless, we encourage you to explore these topics as thoroughly as you can for your own awareness.
Statement About Victim Blaming
Some of our articles discuss various aspects of victims. This is both about better understanding victims (the science of victimology) and their behaviors and psychology. This helps us to educate victims/survivors about why these crimes happened and to not blame themselves, better develop recovery programs, and to help victims avoid scams in the future. At times this may sound like blaming the victim, but it does not blame scam victims, we are simply explaining the hows and whys of the experience victims have.
These articles, about the Psychology of Scams or Victim Psychology – meaning that all humans have psychological or cognitive characteristics in common that can either be exploited or work against us – help us all to understand the unique challenges victims face before, during, and after scams, fraud, or cybercrimes. These sometimes talk about some of the vulnerabilities the scammers exploit. Victims rarely have control of them or are even aware of them, until something like a scam happens and then they can learn how their mind works and how to overcome these mechanisms.
Articles like these help victims and others understand these processes and how to help prevent them from being exploited again or to help them recover more easily by understanding their post-scam behaviors. Learn more about the Psychology of Scams at www.ScamPsychology.org
SCARS Resources:
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- FREE enrollment in the SCARS Institute training programs for scam victims SCARSeducation.org
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- Subscribe to SCARS Newsletter newsletter.againstscams.org
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- Become a SCARS Member and get free counseling benefits, visit membership.AgainstScams.org
- Report each and every crime, learn how to at reporting.AgainstScams.org
- Learn more about Scams & Scammers at RomanceScamsNOW.com and ScamsNOW.com
- Learn more about the Psychology of Scams and Scam Victims: ScamPsychology.org
- Self-Help Books for Scam Victims are at shop.AgainstScams.org
- Worldwide Crisis Hotlines: International Suicide Hotlines – OpenCounseling : OpenCounseling
- Campaign To End Scam Victim Blaming – 2024 (scamsnow.com)
Psychology Disclaimer:
All articles about psychology and the human brain on this website are for information & education only
The information provided in this and other SCARS articles are intended for educational and self-help purposes only and should not be construed as a substitute for professional therapy or counseling.
Note about Mindfulness: Mindfulness practices have the potential to create psychological distress for some individuals. Please consult a mental health professional or experienced meditation instructor for guidance should you encounter difficulties.
While any self-help techniques outlined herein may be beneficial for scam victims seeking to recover from their experience and move towards recovery, it is important to consult with a qualified mental health professional before initiating any course of action. Each individual’s experience and needs are unique, and what works for one person may not be suitable for another.
Additionally, any approach may not be appropriate for individuals with certain pre-existing mental health conditions or trauma histories. It is advisable to seek guidance from a licensed therapist or counselor who can provide personalized support, guidance, and treatment tailored to your specific needs.
If you are experiencing significant distress or emotional difficulties related to a scam or other traumatic event, please consult your doctor or mental health provider for appropriate care and support.
Also read our SCARS Institute Statement about Professional Care for Scam Victims – click here
If you are in crisis, feeling desperate, or in despair please call 988 or your local crisis hotline.
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