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Bank Account Takeover Fraud Can Happen To You! A Victim’s Story!

By SCARS Editorial Team – Society of Citizens Against Relationship Scams Inc. – Video by CBS

This Chase Bank Account Customer Lost Here Life Savings To Bank Account Takeover Fraud And The Bank Blames Her!

A small business owner lost her life’s savings when scammers pretending to be Chase bank employees defrauded her out of $160,000 by taking over her account.

Chase refused to refund any of her money, saying she did not take appropriate steps to protect her account.

Experts say the bank should adopt stricter security measures to protect customers.

Anna Werner reports in this video!

About Bank Account Takeover Fraud (Scams)

A bank account takeover (BATO) phone scam is a type of fraud in which the scammer calls the victim and pretends to be from their bank. The scammer may say that there is suspicious activity on the victim’s account and that they need to verify the victim’s information in order to protect their account. The scammer will then ask the victim for their personal information, such as their Social Security number, bank account number, and PIN. Once the scammer has this information, they can use it to access the victim’s bank account and steal their money.

BATO phone scams are becoming increasingly common. In 2021, the Federal Trade Commission (FTC) received over 3.3 million reports of fraud involving imposter scams, which include Bank Account Takeover phone scams. These scams cost victims billions of dollars each year.

There are a few things you can do to protect yourself from BATO phone scams:

  • Never give out your personal information over the phone, unless you are sure that you are speaking to a legitimate representative from your bank. If you receive a call from someone claiming to be from your bank, hang up and call the bank’s customer service number yourself to verify the caller’s identity.
  • Be suspicious of calls that come out of the blue. If you receive a call from someone you don’t know, especially if they ask for personal information, be careful. Don’t give out any information until you are sure that the caller is legitimate.
  • Be aware of the signs of a scam. If the caller is pressuring you to act quickly, or if they are asking for personal information that you don’t normally provide, be suspicious.
  • If you think you may have been the victim of a BATO phone scam, report it to your bank & local police immediately. You should also report the scam to the FBI & FTC – learn more at reporting.AgainstScams.org

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PLEASE NOTE: Psychology Clarification

The following specific modalities within the practice of psychology are restricted to psychologists appropriately trained in the use of such modalities:

  • Diagnosis: The diagnosis of mental, emotional, or brain disorders and related behaviors.
  • Psychoanalysis: Psychoanalysis is a type of therapy that focuses on helping individuals to understand and resolve unconscious conflicts.
  • Hypnosis: Hypnosis is a state of trance in which individuals are more susceptible to suggestion. It can be used to treat a variety of conditions, including anxiety, depression, and pain.
  • Biofeedback: Biofeedback is a type of therapy that teaches individuals to control their bodily functions, such as heart rate and blood pressure. It can be used to treat a variety of conditions, including stress, anxiety, and pain.
  • Behavioral analysis: Behavioral analysis is a type of therapy that focuses on changing individuals’ behaviors. It is often used to treat conditions such as autism and ADHD.
    Neuropsychology: Neuropsychology is a type of psychology that focuses on the relationship between the brain and behavior. It is often used to assess and treat cognitive impairments caused by brain injuries or diseases.

SCARS and the members of the SCARS Team do not engage in any of the above modalities in relationship to scam victims. SCARS is not a mental healthcare provider and recognizes the importance of professionalism and separation between its work and that of the licensed practice of psychology.

SCARS is an educational provider of generalized self-help information that individuals can use for their own benefit to achieve their own goals related to emotional trauma. SCARS recommends that all scam victims see professional counselors or therapists to help them determine the suitability of any specific information or practices that may help them.

SCARS cannot diagnose or treat any individuals, nor can it state the effectiveness of any educational information that it may provide, regardless of its experience in interacting with traumatized scam victims over time. All information that SCARS provides is purely for general educational purposes to help scam victims become aware of and better understand the topics and to be able to dialog with their counselors or therapists.

It is important that all readers understand these distinctions and that they apply the information that SCARS may publish at their own risk, and should do so only after consulting a licensed psychologist or mental healthcare provider.

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