Motivated Reasoning – A Cognitive Bias

A Cognitive Bias That Deeply Affects Scam Victims Especially During Recovery

Primary Category: Scam Victim Recovery Psychology

Authors:
•  Vianey Gonzalez B.Sc(Psych) – Licensed Psychologist Specialty in Crime Victim Trauma Therapy, Neuropsychologist, Certified Deception Professional, Psychology Advisory Panel & Director of the Society of Citizens Against Relationship Scams Inc.
•  Tim McGuinness, Ph.D. – Anthropologist, Scientist, Director of the Society of Citizens Against Relationship Scams Inc.

About This Article

Motivated reasoning is a cognitive bias where individuals interpret information to align with their desires or beliefs, often at the expense of objectivity.

Scam victims may rely on this bias to ignore red flags during the scam or rationalize decisions that go against their best interests. Even during recovery, motivated reasoning can lead them to overestimate their progress by focusing on minor successes and avoiding deeper emotional work.

Recognizing and addressing this bias is key to making informed decisions and achieving genuine recovery.

Motivated Reasoning and Its Impact on Scam Victims, Especially During Recovery

What is Motivated Reasoning?

Motivated reasoning is a cognitive bias where individuals process information in a way that supports their existing beliefs, desires, or emotions rather than seeking objective truth. In other words, people engage in motivated reasoning to align facts with what they want to believe, ignoring or discounting evidence that challenges their views. This bias can be particularly harmful to scam victims, as it can prevent them from recognizing the warning signs of a scam, acknowledging that they have been deceived, or making sound decisions to recover from the experience.

What Happens in the Brain During Motivated Reasoning?

Motivated reasoning is driven by emotional responses in the brain, particularly involving areas like the amygdala, which processes emotions such as fear, anger, and hope, and the prefrontal cortex, which is responsible for decision-making and reasoning. When someone encounters information that aligns with their desires or beliefs, the brain rewards them with a sense of comfort or pleasure. This reaction is related to the release of dopamine, a neurotransmitter linked to feelings of satisfaction.

On the other hand, when confronted with information that contradicts their beliefs or expectations, individuals experience discomfort or cognitive dissonance. The brain’s natural response is to minimize this discomfort by dismissing or rationalizing away the contradictory information. As a result, people engaged in motivated reasoning are more likely to favor emotionally satisfying outcomes, even when those outcomes are objectively incorrect or harmful.

How the Mind Uses Motivated Reasoning

When a person is motivated to believe in a particular outcome—such as the belief that a romantic relationship initiated online is genuine or that a financial opportunity is legitimate—they will subconsciously seek out and interpret evidence that confirms this belief. Motivated reasoning influences how the mind processes information by:

1. Confirmation Bias: People tend to seek out information that supports their existing beliefs and ignore or minimize evidence that contradicts them. For example, a scam victim may overlook red flags in a scammer’s behavior because they want to believe the person is trustworthy.
2. Disconfirmation Bias: This occurs when individuals actively challenge and discredit evidence that goes against their desired conclusion. A victim might dismiss warnings from friends or family, insisting that their relationship or investment is real despite clear evidence to the contrary.
3. Selective Memory: The mind can selectively remember information that supports desired outcomes while forgetting or downplaying contradictory information. This allows individuals to create a narrative that aligns with their beliefs, making it harder to recognize the scam.

A Cognitive Bias

In addition to Motivated Reasoning being a cognitive bias itself, it also works with other cognitive biases like optimism bias and sunk cost fallacy play significant roles in motivated reasoning. Optimism bias leads people to believe that they are less likely than others to experience negative outcomes. This bias can cause scam victims to believe they are too smart to be scammed, even when they are in the middle of one.

The sunk cost fallacy, on the other hand, occurs when individuals continue to invest in a losing situation because they have already committed resources (time, money, or emotion). Scam victims often fall prey to this bias, rationalizing that they need to continue with the scam to recover their investment, rather than cutting their losses.

How Scam Victims Experience Motivated Reasoning

Scam victims are often driven by hope, fear, or a sense of desperation, which fuels their motivated reasoning. Whether they are involved in a romance scam or a financial scam, victims may cling to the idea that they will eventually receive what was promised to them—love, money, or success. The emotional investment they have made in the scam clouds their ability to objectively evaluate the situation. As a result, they may downplay red flags, trust the scammer’s excuses, and continue investing resources even when others advise them to stop.

Motivated Reasoning in Scam Victims’ Recovery

Scam victims often use motivated reasoning to assess their progress in recovery, interpreting information in a way that reinforces their emotional desires or expectations.

For example, a victim might overestimate their progress by focusing on small achievements while ignoring larger unresolved issues, such as lingering trust issues or ongoing financial distress. This biased evaluation can create a false sense of progress, preventing them from addressing core emotional wounds or seeking further help.

Additionally, motivated reasoning may lead victims to avoid difficult emotional work by convincing themselves that they have moved past the trauma when they are still profoundly affected. They might selectively remember moments of strength and resilience while downplaying (equivocating or minimizing) episodes of anxiety, fear, or frustration.

This cognitive bias prevents honest self-assessment, making it harder for victims to fully confront their emotional scars and truly heal from the experience. Recognizing these tendencies is essential for genuine recovery, ensuring that scam victims don’t fall into the trap of superficial progress.

Recognizing Motivated Reasoning

Identifying when you are thinking with motivated reasoning is challenging, especially in emotionally charged situations. Here are some signs that you may be engaging in this cognitive bias:

1. Ignoring Contradictory Evidence: If you find yourself dismissing or avoiding information that contradicts what you want to believe, this may be a sign of motivated reasoning.
2. Overvaluing Supporting Evidence: Pay attention to whether you are placing too much importance on information that confirms your beliefs while neglecting critical analysis.
3. Rationalizing Red Flags: If you find yourself making excuses for behaviors or situations that should raise concern, you may be rationalizing to maintain your emotional comfort.
4. Feeling Defensive: A strong emotional reaction to criticism or questions about your decision-making, especially when you feel the need to defend your choices, can indicate motivated reasoning.

How to Avoid Motivated Reasoning

Overcoming motivated reasoning requires conscious effort and self-awareness. Here are some strategies to help avoid falling into this cognitive trap:

1. Seek Diverse Perspectives: Actively listen to feedback from others, even if it’s uncomfortable. Friends, family, or professionals may see things more objectively and can offer valuable insights.
2. Challenge Your Assumptions: Regularly question your own beliefs and the reasons behind your decisions. Ask yourself, “Am I choosing to believe this because it’s true, or because I want it to be true?”
3. Look for Disconfirming Evidence: Instead of focusing only on information that supports your beliefs, actively seek out evidence that contradicts them. This will help you make more balanced, informed decisions.
4. Take a Step Back: In emotionally charged situations, it’s important to take time to process information. Stepping away from the situation allows you to approach it with a clearer, more objective mindset.
5. Consider the Risks: Focus on the potential risks of your decisions, not just the rewards. Evaluating the consequences of being wrong can help you make more rational choices.

Summary

Motivated reasoning is a powerful cognitive bias that can distort judgment, particularly in emotionally charged situations like scams. By understanding how motivated reasoning works and recognizing its signs, scam victims can take steps to avoid it and make more objective decisions. Seeking out diverse perspectives, questioning assumptions, and considering risks are all essential in overcoming this cognitive bias and protecting oneself from further harm.

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At the SCARS Institute, we invite you to do your own research on the topics we speak about and publish, Our team investigates the subject being discussed, especially when it comes to understanding the scam victims-survivors experience. You can do Google searches but in many cases, you will have to wade through scientific papers and studies. However, remember that biases and perspectives matter and influence the outcome. Regardless, we encourage you to explore these topics as thoroughly as you can for your own awareness.

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Some of our articles discuss various aspects of victims. This is both about better understanding victims (the science of victimology) and their behaviors and psychology. This helps us to educate victims/survivors about why these crimes happened and to not blame themselves, better develop recovery programs, and to help victims avoid scams in the future. At times this may sound like blaming the victim, but it does not blame scam victims, we are simply explaining the hows and whys of the experience victims have.

These articles, about the Psychology of Scams or Victim Psychology – meaning that all humans have psychological or cognitive characteristics in common that can either be exploited or work against us – help us all to understand the unique challenges victims face before, during, and after scams, fraud, or cybercrimes. These sometimes talk about some of the vulnerabilities the scammers exploit. Victims rarely have control of them or are even aware of them, until something like a scam happens and then they can learn how their mind works and how to overcome these mechanisms.

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